Waukesha County Technical College
Meeting and Event Management Certificate Program
The Meeting and Event Management Certificate Program, endorsed by Meeting Professionals International - Wisconsin Chapter, is designed for individuals who need experience or have some experience in the meeting planning industry and want to gain additional skills and knowledge. Nationally recognized professionals who will bring you the latest developments in their areas of expertise teach this certificate program. The program begins with an overview of meeting management and includes courses that focus on core issues of meeting and event planning.
Meeting and Event Management Certificate Course Descriptions
Fundamentals of Meeting Management, 109-171
Students explore the meetings industry and core issues of meeting planning from the fundamentals to the new trends shaping the meetings industry.
Meeting Coordination, 109-172
Details, details, details! This course makes sense of all the details and enables students to anticipate meetings needs and plan appropriately for their meetings.
Transportation, Registration, Housing, 109-173
The implementation of transportation, registration and housing logistics are crucial to a successful meeting. This course enables students to identify and make informed decisions that allow attendees a seamless meeting experience.
Incentive and Special Events Management, 109-174
Emphasis is on applying creativity to develop events with unique purposes and presentations combining elements such as site selection, décor, lighting, sound, entertainment as well as food and beverage to reflect the theme of the event.
Risk Management, Negotiations and Legal Issues, 109-175
Course study includes crisis planning and risk management, the art and science of negotiating contracts, and contract and legal issues in the meetings industry.
For information call: (262) 691-5254.
Link to WCTC homepage
Link to WCTC Meeting and Event Planning Program
Library Resources
Meetings and Conventions: A Planning Guide Second edition, 2003. [Authors:Sandy Biback CMP,CMM, Angela Harvey CMP, Rita Plaskett CMP,CMM, Jean Silzer CMP and Helen Van Dongen CMP,CMM] Originally published in 1997, the definitive guide to meeting and convention planning has been updated to include a valuable interactive CD-Rom of checklists and templates that can be designed to suit the specific meeting, convention or event you are planning. A valuable reference book and teaching guide, Meetings and Conventions: A Planning Guide is a must for every meeting professional. Chapters range from Meeting Objectives to Budget to Program Development to Negotiations and Contracts to Evaluations and everything in between. Each chapter finishes with a self-test; most contain "A Conference Journal", a unique addition to the revised book. It is the Journal of one Meeting Professional as she walks through her Conference and Tradeshow and is related to the topic discussed in the specific chapter. Also included are diagrams, hot tips and industry insights from major contributors to the industry. Meetings and Conventions: A Planning Guide was written by a task force and reviewed by several well-known industry professionals. You will find Meetings and Conventions: A Planning Guide to be global in its perspective-use it as a guide to any meeting, convention, event anywhere in the world!
Special Events: The Best Practices in Modern Event Management Third Edition, 2002 [Author: Joe Goldblatt, CSEP, Founding President of ISES] Special Events has been thoroughly revised to target the business skills every special events professional needs in today's competitive world. This complete guide for professionals instructs, inspires and offers the security of learning from the masters in this emerging field. You'll discover how to achieve success through professional relationships, and how to avoid the pitfalls that sometimes lead to disaster. Contents feature: Framework of the five phases of event management; research, design, planning, management and evaluation. Comprehensive checklists for each chapter. Practical tips for proposal writing, marketing techniques and risk management. Foolproof guide to training front-line staff.
The International Dictionary of Event Management Second Edition, 2001 [Authors: Dr. Joe Goldblatt, CSEP, and Kathleen S. Nelson, CSEP, in conjunction with ISES] Event management has a language all its own, one that is expanding rapidly as the event marketplace keeps pace with today's increasingly global economy. Because effective communication is the key to successfully researching, designing, planning, coordinating, and evaluating special events, it is essential to keep pace with the latest terminology. This invaluable reference helps you remain fluent in the language of event management by giving you quick access to the terms, phrases, and concepts you need to know to do your job well. Features include entries updated and expanded with the help of event professionals from around the world; new coverage of catering, marketing, proposal writing, technology, and other important areas; and a new section featuring terms grouped according to the key CSEP-identified categories: administration, coordination, marketing, and risk management.
Convention Industry Council Manual CIC 7th edition
By Executive Editor Susan Krug (2000, 358 pages) CIC is a compilation of specific information that explains how to organize, plan, publicize, manage and budget meetings and conventions of any size. Written by some of the leading meeting and convention professionals from associations, corporations and the hospitality industry, this manual is an important step-by-step guide for professional meeting planners or anyone involved in servicing or hosting a meeting. It is also the primary study aid for the CMP examination.
Event Risk Management & Safety
By Peter E. Tarlow PhD (2002, 272 pages) A complete guide to event risk management, safety and security, offering practical strategies and resources for any size event. Provides both theory and practical applications in all aspects of event risk management. Includes case studies examining problems and solutions to real-world situations, risk-management exercises, and new techniques to forecast and manage the global challenges of the twenty-first century. After reading this book you will be able to address event risk management for your events in the most comprehensive manner available.
The Global Road Warrior (Book)
By World Trade Press (2001, 863 pages) This is a comprehensive guide to 95 countries with pragmatic information critical to survival on the road. Each country listing Includes information on travel, communications, business culture, technical support, hospitals, local economy and weather and much, much more. Everything you need to know when traveling internationally no matter where in the world you go!
How To Hold Succesful Meetings
By Paul R. Timm, Ph.D. (1997, 93 pages) Here are a few of the strategies that you will learn to make your next meeting ahit: -Inviting the right people to your meetings. -Developing the proper agenda. -Tactfully preventing someone from taking over a meeting. -Reinigorating a stalled meeting. -Running short, profitable meeting...and much, much more!
How to Run Scientific and Technical Meetings
By Sara R. Torrence, CMP (1996, 887 pages) Here you will find today's best methods for creating smoothly run meetings plus something few other volumes offer: comprehensive instructions on addressing the peculiarities of technical meetings where attendees come to learn, to work and to exchange information. Expert advice on technical meeting program development, documentation logistics, evaluation and even the intricacies of organizing international meetings. Chapters are organized to follow the logical progression in planning a meeting, beginning with budgets, site selection and contracts and continuing on-site management and evaluations.
Hotel Contracts
By Mark Roysner (2000, 76 pages) Helpful guide to understanding hotel contracts and legal terms. The chapters are easy to read and a detailed glossary of hotel and exhibition terms is included.
Meeting & Facility Contracts
By John S. Foster, Esq. (1995, 195 pages) The articles in this book contain detailed information about hotel and convention center contracts, contract negotiation, checklists, how to modify a contract proposal, how to negotiate the attrition and cancellation clauses, negotiating terms for deposits, understanding the issue of who has authority when signing contracts, the purpose of reverse attrition clause negotiation strategies for corporate meeting sponsors under the tax law, sample clauses for termination and cancellation, attrition cancellation by the group and by the hotel, hold harmless and insurance issues, Americans with Disabilities Act and a variety of miscellaneous forms and checklists covering important issues for planners and suppliers.
Professional Meeting Management ®, Fourth Edition
Editors: Barbara Connell, CAE, CMP; Cathy Chatfield-Taylor and Martha C. Collins
The PCMA Education Foundation brings to you the updated source for meeting knowledge. This exceptional collaboration brings together the most current information on meeting management available, gathered from renowned contributors in the industry. Use this book regularly as a guide, reminder, tool and inspiration. You'll find new information, refresh time-tested practices, and discover different ways to approach meeting management. It's also a great source for preparing for the CMP exam !!
Enjoy Your Meeting Safely This informative brochure is filled with tips about hotel safety, transportation safety, fire precautions, and emergency measures to ensure that your attendees enjoy a safe convention. (Available through PCMA Online Bookstores at www.pcma.org/store.