Member Care

MPI Wisconsin Chapter’s Member Care program was designed to give MPI members the opportunity to be involved with the chapter; foster professional growth; and, networking & mentoring opportunities.

The program identifies the needs of each member and ensuring their satisfaction with the Chapter including:

New Member Welcome:
Once a member has joined, the MPI - Member Care office in Dallas will send a New Member welcome letter and kit.  Included is general information about the International organization and the membership identification number.

Next, the member can expect to receive a welcome call from a representative of the Wisconsin Chapter membership team.  Information will be shared including dates of upcoming educational events; details on the website and AGENDA newsletter; and, the “Buddy” program.

Buddy/Mentor Program
Every member brings to the Chapter a different base of experience, both professionally and personally.  The chapter’s buddy system was implemented to create a vehicle for new members to connect with experienced chapter members.  Some members find this valuable to pair up with another planner who can guide them through the CMP certificate program.  Other members connect to better understand current trends in the local/regional markets.  Since MPI Wisconsin is a state-wide organization, it is not uncommon for Buddies to ride-share to educational events and sitting together at chapter functions.

New Member Orientation:
It is important that new members learn as much as possible about the organization that they have joined in order to encourage involvement.  Each term, MPI WI chapter holds a formal orientation program for new members to meet chapter leaders and their newly assigned buddies.  This face-to-face orientation is a great way for people to find commonalities in both professional and personal lives.

Red Carpet Team:
MPI – WI Chapter’s Red Carpet team is made of chapter members who have been involved with the chapter for more than 10 years each.  Several of them are former Board of Directors and have volunteered on numerous committees.  Each meeting, the Red Carpet team stands near the registration table to greet guests & new members and help members with questions.  We are fortunate to have this wealth of experience ready to members feel welcome.

Leadership/Volunteer Day:
At least once per year, chapter members gather to learn about the many volunteer opportunities within the chapter.  Volunteers participate for a variety of reasons including for those planning to earn them CMP or CMM certification; expand networking opportunities; and, experience planning MPI educational events.

Member Survey:
Every year, members receive a member survey from both MPI – International and MPI WI Chapter.  The purpose is to provide opportunities for members to provide their input on their level of satisfaction with both the international and state organizations.  Once the surveys are complied MPI WI chapter Board of Directors reviews the accumulated responses as a way of developing guidelines and policies for the upcoming year.