February 10, 2005

Join your fellow MPI-WI colleagues with four hours of information-packed training on effective seminar and conference marketing! Expert Dr. Ralph Elliott from Clemson University will share hundreds of ideas and strategies to increase your revenue stream through creative marketing. Dr. Elliott will be presenting four of his most requested marketing workshops for our chapter. Planners and suppliers alike will gain knowledgeable information on a variety of marketing topics focusing on increasing the effectiveness of your marketing campaign. Attendees will also receive an extensive set of reference materials designed by Dr. Elliott.


Workshops

How to Use External Marketing Databases to Increase Your Response Rate
If you're thinking about entering a new market segment, you will most likely need to include external databases in your promotional strategy. Also, you may use external databases to capture new entrants into your existing markets. In this session, you will learn:
Your growth strategies and when you need to use external databases
Using external databases on inquire generators versus the full offer/package
Six selection criteria to ensure external database success
How to use merge/purge on external databases to increase response rates
Critical questions you should be asking your database broker
How to get more information out of data cards
Tracking techniques so that you chase the winners
Opt-In E-mail databases... how to use them without creating spam

How to Increase Seminar/Conference Registrations with Irresistible Offers
During this session, you will learn to increase registrations by:
Providing Registration and Payment Options
Continuing To Sell After the Sale
Having an Irresistible Cancellation Policy
Giving a Money-Back Guarantee
Using Pricing Discounts Incentives
Spelling out Enrollment Limits
Humanizing the Registration Process
Creating a Sense of Urgency
Capitalizing on Double-Duty Advertising
Creating a "sticky" Web Site

How to Use Promotional Strategies to Capitalize on Your Customer's Communication Style
Some of your customers are analytical; others are drivers, amiable, or expressive. In this session, learn how to use "whole brain" promotions to capture the attention and interest of your customers based upon their communication styles. Build credibility and create strong "calls for action" for each customer cluster relative to communication preference. Benchmark examples of providers who are using whole brain communication to build seminar/conference attendance!

How to Overcome the Nine Most Common Objections to Customers Registering for Your Programs
You will be able to benchmark with real-world examples from other providers who have successfully overcome the most common objections customers have to registering for programs. Leave with an action plan of specific steps you can take to overcome members' objections so that you can boost attendance at your upcoming events. Topics to be covered in this information-packed program include:
Getting Prospects and Customers to Respond
Timing Your Promotions to Optimize Responses
Financial Issues to Improve the Bottom Line
Promotional Components to Increase Registration
Using Copy that Builds Rapport and Empathy so Recipients Respond
Building the Internal Database to Maximize Attendance
Database Quality through Management and Maintenance
How to Use External Databases to Build Attendance
Testing and Tracking to Determine What's Best
Effective Use of Other Media to Get Customers
Getting Your Package Past Interceptors and Overcoming Objections
Finding the Ideal Location for Your Events
The Program Evaluation as a Marketing Tool
Effective Marketing and Selling of In-House Seminars


 

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Agenda

February 10, 2005
Quality Inn & Suites, Madison

— AM —

8:00 - 10:00 Board of Directors Meeting
   
10:00 - 11:00 Registration & Team Meetings
   
11:00-12:00 How to Use Your Marketing Database to Increase Your Response Rate
   
— PM —
12:00-1:00 Lunch
   
1:00-2:00 How to Increase Seminar/Conference Registrations with Irresistible Offers
   
2:00-3:00 How to Use Promotional Strategies to Capitalize on Your Customer's Communication Style
   
3:00-3:15 Break
   
3:15-4:00 How to Overcome the Nine Most Common Objections to Customers Registering for Your Programs
   
4:00-6:00 Reception
   
6:00-10:00 Casino Night, Raffle, and Silent Auction

Lodging -

Quality Inn & Suites
2969 Cahill Main
Madison, WI 53711
Phone: 608-274-7200
Fax: 608-274-7720
Reservations: 1-877-424-6423
Web: Click here
Rates: $62
Room Block Cutoff is January 31, 2005


Driving Directions

Click here


Speaker Bio

Faculty consultant, Seminar Marketing Leader and Economist Ralph Elliott oversees a multi-million dollar program as Vice Provost for Off-Campus, Distance and Continuing Education at Clemson University.

Elliott's marketing experience includes conferences, seminars, executive briefings, in-house sales, cassette tapes, international study tours, videotape marketing, teleconferencing, and residential executive programs. He is known nationally as a dynamic seminar leader, having delivered more than 100 presentations at various state, regional, and national conferences for organizations across the United States as well as Oxford, England; Kaohsiung, Taiwan; Banff, Canada; Amsterdam, Netherlands; Vienna, Austria; Brisbane, Australia; Auckland, New Zealand and Düsseldorf, Germany. His workshop on "Effective Seminar/Conference Marketing" has been cited by many past delegates as one of the world's best programs on how to increase attendance and profits from events and in house training.

Elliott holds a Ph.D. in Economics from North Carolina State University; he is also a Professor of Economics at Clemson. His 70 publications include a best-selling Mailing List monograph and the classic "Effective Marketing and Selling of In-House Programs." More information on Elliott is available at www.clemson.edu/esm.

 
         
 
 
         
 
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